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Quality policy

Our mission

To ensure the development and prosperity of our customers through complex and deep understanding of their objectives and tasks, with anticipating the desires of customers, creating reliable mutually beneficial relationships with customers and suppliers, while reducing the time to render services and observing high quality standards.

Permanent improvement of our processes is our creed;
“today we are better than yesterday” is our motto.

The main strategic objectives
of our company are:

The main
strategic objectives
of our company are:

Creating a quality assurance system
and increasing service quality

Creating a quality assurance system and increasing
service quality

Improving overall company performance

Expanding the range of services
for our partners

>10% year-on-year profit growth
for 5 years

Growing numbers of customers

This Quality Policy is considered a company management tool to achieve its objectives
and defines the priority activities in quality management:

Optimization of organizational management structure for the company and allocation of resources for the efficient operation of the quality system.

Compliance with the requirements, implemented SOPs, directions, and guidelines of the management.

Selection of worthy suppliers of services and materials with a positive reputation in the market.

Constant upgrade of qualifications and competencies of the company’s employees as required by the internal company policy.

Support and ensuring of the personal interest of each employee in the results of their work and creation of working conditions which promote high-quality and safe performance.

Each employee of the company shares the fundamental principles of the quality system, is involved in the process of its creation, clearly understands the goals of his work, sees the result, and influences it. The opinion of each employee is considered in the operation of the Quality Management System.

Timely establishment of preventive and corrective actions to eliminate nonconformities identified by the operational quality system based on the collection and analysis of data on current service and process quality parameters.

The development and implementation of a Quality Management System as per ISO 9001:2015 will enable us to increase the quality of services rendered, which will ensure consumer confidence, further partnerships, company’s market share growth, greater reputation among the competitors, and improve the social position of all our staff.

To fulfil the established tasks,
the company’s senior management is committed to:

To fulfil
the established tasks,
the company’s senior management
is committed to:

Inform and ensure a full understanding of the Policy by all employees of the company

Use all possibilities for efficient operation and continuous improvement of the Quality Management System

Allocate the required resources, responsibilities, and authority of the staff throughout the production cycle

Contribute to the implementation of preventive and corrective actions.

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